Responsible Gaming

Gaming Should Be Entertainment

At Persimmon LN, we're committed to promoting responsible gaming practices. Pokies and online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has an edge, and you should never gamble with money you can't afford to lose.

Set a budget for gaming entertainment, just as you would for cinema, dining, or other leisure activities. Only wager what you can comfortably afford to spend without affecting your essential expenses.

Age Verification

Gaming is strictly for adults aged 18 years and over in Australia. It is illegal for anyone under 18 to gamble. If you are under the legal age, please do not access gaming services on this website.

We are committed to preventing underage gambling and regularly verify the age of our users. By accessing this site, you confirm that you are 18 years of age or older and legally permitted to gamble in your jurisdiction.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling: Concealing the amount of time or money spent gaming from family and friends
• Loss of control: Gambling longer or with more money than intended
• Neglecting responsibilities: Missing work, school, or family commitments due to gaming
• Gambling with borrowed money: Using credit cards, loans, or money you don't have
• Mood changes: Becoming anxious, irritable, or depressed when not gambling
• Escalating stakes: Needing to bet more to get the same excitement
• Failed attempts to stop: Repeatedly trying and failing to cut down or quit
• Financial difficulties: Experiencing money problems linked to gambling
• Relationship strain: Gaming is causing conflict with loved ones

If you recognise any of these signs in yourself or someone else, it's important to seek help immediately.

Self-Help Tools & Controls

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a cap on how much you're willing to lose during a gaming session
• Time Limits: Set reminders or automatic session timeouts to limit the time you spend gaming
• Reality Checks: Receive periodic notifications during gaming sessions to remind you of your spending and time
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break
• Account Closure: Permanently close your account if you wish to stop gaming entirely

We encourage you to use these tools proactively. Your account settings allow you to configure these limits at any time.

Get Help — Support Organisations

If you're experiencing problems with gaming or suspect problem gambling, please reach out to one of these organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Provides counselling, support, and resources specifically for Australian residents experiencing gambling problems.
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Crisis support and counselling for all Australians.
• Beyond Blue
  Phone: 1300 22 4636 (24/7)
  Mental health support, including gambling-related issues.

International Support

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential support for problem gamblers in the UK.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling in the UK.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Resources and support for Canadian residents.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  National helpline: 1-800-522-4700 (confidential and free, 24/7)

Note: All support services listed above are independent, confidential, and free to access.

If You Have a Problem, Seek Help Today

Problem gambling is treatable. If you or someone you know is struggling with gaming, please don't hesitate to reach out for support. The sooner you seek help, the sooner you can regain control of your life.

Remember: Asking for help is a sign of strength, not weakness. Support is available, and recovery is possible.

Contact Gambling Help Online today or call a counsellor in your area. You don't have to face this alone.

Our Commitment

Persimmon LN is committed to promoting safe and responsible gaming. We work with recognised support organisations and continuously update our tools and policies to protect our users. If you have any questions about responsible gaming or need assistance, please contact our support team.